Privacy Policy

Privacy Policy

TOTAL WELL CONNECT

Effective Date: [December 3, 2025]

Total Well Connect (“TWC,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, membership platform, tools, and community resources (collectively, the “Services”).
By accessing or using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information You Provide

When you create an account, purchase a membership, or interact with the platform, we may collect:

– Name
– Email address
– Billing information (processed by third-party providers)
– Username or profile information
– Communications sent to us
– Any content you submit within the community

TWC does not store your full credit card number. All payments are handled securely by third-party processors such as Stripe, PayPal, Wix Payments, or comparable services.

B. Automatically Collected Information

When you visit the site, we may automatically collect:

– IP address
– Device type
– Browser type
– Operating system
– Pages visited
– Time spent on pages
– General location data
– Referring links
– Cookie and tracking data

This helps us improve functionality, performance, and user experience.

C. Information from Third Parties

We may receive information from:

– affiliate programs
– analytics providers (such as Google Analytics)
– payment processors
– email marketing platforms
– social media tools
– AI platforms used to enhance your experience

This information is used to improve our services and ensure accurate membership management.

2. How We Use Your Information

We may use your information to:

– Create and manage your account
– Process membership payments
– Provide access to content and tools
– Send emails, updates, and educational materials
– Respond to your inquiries
– Improve website and service performance
– Analyze traffic and usage trends
– Prevent fraud or unauthorized activity
– Customize your user experience
– Deliver customer support
– Maintain community safety

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with trusted third parties to operate the platform, including:

– Payment processors
– Email marketing providers
– Hosting platforms
– Website builders (such as Wix, Squarespace, or comparable tools)
– Community software providers
– Analytics services
– Customer support tools
– AI service providers used for chatbot interactions or content generation

These third parties only receive what is necessary to perform their services and are required to protect your information.

We may also disclose information if required by law, court order, or legal process.

4. External Links & Affiliate Partners

Total Well Connect provides external links to third-party companies, products, or services.
These companies operate independently, and their privacy practices are not governed by this Privacy Policy.

When you click an external link:

– you are leaving TWC
– your data may be collected by the external site
– purchases are governed solely by that company’s policies

We encourage you to review the privacy policy of any external site you visit.

TWC earns commissions from some affiliate links. These links do not involve the transfer of your personal data beyond standard analytics and referral tracking.

5. Cookies & Tracking Technologies

We may use:

– cookies
– web beacons
– pixels
– tracking scripts
– analytics tools

These help us:

– remember user preferences
– understand traffic patterns
– maintain secure sessions
– deliver a smoother user experience

You may disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your information for as long as your account is active or as needed to:

– provide services
– comply with legal obligations
– resolve disputes
– maintain records for business purposes

If you want your account or data deleted, you may contact us at any time.

7. Protecting Your Information

We implement industry-standard technical and administrative measures to protect your data, including:

– encrypted payment processing
– secure hosting
– limited access to personal data
– password-protected systems
– monitoring for suspicious activity

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Community Content & User Responsibility

Information you voluntarily share in the community areas—including comments, posts, questions, and messages—may be visible to other members.

You are responsible for the information you choose to share.

TWC is not liable for the actions of other users.

9. Children’s Privacy

Total Well Connect is not intended for individuals under 18.
We do not knowingly collect information from children.
If we discover that we have received data from a minor, we will delete it promptly.

10. Rights of Users

Depending on your location, you may have the right to:

– access the personal information we hold about you
– update or correct your information
– request deletion of your account
– limit certain types of processing
– withdraw consent to email communications

Requests may be submitted through our support contact.

11. Changes to This Privacy Policy

We may update this policy from time to time.
The updated policy will be posted on this page with a new effective date.
Continued use of the site indicates acceptance of any updated terms.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Total Well Connect
[info@totalwellconnect.com]
[San Antonio, Texas]